Privacy Policy
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Information We Collect
When you visit or use the Moda Gross Health website, we may collect certain information about your device, browsing activity, and interaction with our website. This information helps us improve website performance, protect our platform, and provide a better shopping experience.
This may include information such as your browser type, IP address, time zone, device type, operating system, cookies, and general website usage data.
As you browse our website, we may also collect details about the pages you visit, products you view, links you click, search terms used to reach our website, referral sources, and how you interact with our content. This type of data is referred to as Device Information.
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Technologies Used to Collect Information
Moda Gross Health may collect Device Information through the following technologies:
Cookies
Cookies are small data files placed on your device or browser. They help improve website functionality, remember preferences, support analytics, and enhance the user experience. Some cookies may include anonymous unique identifiers.
Log Files
Log files track actions that occur on the website. These files may collect information such as IP address, browser type, internet service provider, referring pages, exit pages, date and time stamps, and related browsing activity.
Web Beacons, Tags, and Pixels
These electronic tools may be used to understand how visitors interact with our website, measure advertising performance, track email or campaign engagement, and improve marketing effectiveness.
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Order Information
When you place an order, attempt to place an order, or communicate with us regarding a purchase, we collect the information necessary to process and fulfill your order.
This may include:
Full name
Billing address
Shipping address
Email address
Phone number
Payment details
Order history
Transaction details
Delivery and tracking information
Customer service communication records
This information is referred to as Order Information.
When this Privacy Policy refers to Personal Information, it includes both Device Information and Order Information.
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Location and Currency Preferences
When you use our website, certain third-party tools or services may process your IP address to estimate your general location. This may be used to support localized shopping features, currency display, tax calculations, shipping estimates, and checkout consistency.
Your currency or location preference may be stored temporarily through cookies or session-based technologies. These preferences help improve your browsing and checkout experience and may be removed automatically when your browsing session ends.
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How We Use Personal Information
Moda Gross Health uses collected information to operate our website, process orders, provide customer support, improve services, and maintain security.
Order Information may be used to:
Process and fulfill purchases
Confirm payment and manage transactions
Prepare invoices and order confirmations
Arrange shipping and delivery
Provide tracking information
Communicate with customers regarding orders
Respond to support requests
Handle returns, refunds, or replacements
Review transactions for fraud prevention and security
Send promotional emails, product updates, or special offers when permitted or aligned with customer preferences
Device Information may be used to:
Detect potential fraud, abuse, or security risks
Monitor website performance
Improve website functionality and user experience
Understand how visitors use our website
Analyze traffic, browsing behavior, and product interest
Measure marketing and advertising performance
Support internal business reporting and service improvement
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Sharing Personal Information
Moda Gross Health may share limited Personal Information with trusted third-party service providers only when necessary to operate our business and provide services to customers.
These service providers may include:
Payment processors
Shipping carriers
Order fulfillment partners
Website hosting providers
Analytics tools
Marketing platforms
Customer support tools
Fraud prevention and security services
We only share information that is reasonably necessary for these service providers to perform their services. We do not sell customer Personal Information to unauthorized third parties.
We may also share information when required by law, regulation, legal process, or to protect our rights, customers, business operations, and website security.
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Marketing Communications
With your consent or where permitted by applicable law, Moda Gross Health may send promotional emails, product announcements, discounts, or updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our email communications or by contacting us directly.
Even if you unsubscribe from marketing emails, we may still send important transactional emails related to orders, payments, shipping, account activity, or customer service matters.
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Data Retention
Moda Gross Health keeps Personal Information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, business records, legal obligations, fraud prevention, and tax or accounting requirements.
Order records may be retained unless and until deletion is requested, where permitted by applicable law.
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Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
Request access to the Personal Information we hold about you
Request correction of inaccurate information
Request deletion of certain Personal Information
Request restriction of certain processing activities
Opt out of marketing communications
Ask questions about how your information is used
To submit a privacy-related request, please contact us at:
We may need to verify your identity before processing certain requests.
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Security
Moda Gross Health takes reasonable administrative, technical, and organizational measures to protect Personal Information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
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Third-Party Links
Our website may include links to third-party websites, applications, or services. Moda Gross Health is not responsible for the privacy practices, content, or policies of third-party websites.
We encourage customers to review the privacy policies of any third-party websites they visit.
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Children’s Privacy
Moda Gross Health does not knowingly collect Personal Information from children under the age required by applicable law. Our website and services are intended for use by adults or individuals who are legally permitted to make purchases online.
If we become aware that we have collected Personal Information from a child without appropriate consent, we will take reasonable steps to delete it.
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Changes to This Privacy Policy
Moda Gross Health may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or website operations.
Any updates will be posted on this page. Continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
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Contact Information
For questions about this Privacy Policy, your Personal Information, or your privacy rights, please contact us at:
By using the Moda Gross Health website, you acknowledge that you have read and understood this Privacy Policy.